Frequently Asked Questions

We believe home is more than a place for your belongings—it's a feeling. TLC goes beyond traditional property management to create communities where residents feel cared for, supported, and truly at ease.

With responsive on-site teams, 24/7 emergency maintenance, pet-friendly living, and thoughtful services design to meet you where life happens, we focus on the details that make everyday living better. We don't just manage apartments, we care for you. Because at TLC Properties, You're Home.

• ​$50 application fee per applicant 18 and older
• $395 administrative fee per apartment home

​The one-time administrative fee reserves your apartment home and covers all administrative handlings regarding move-in/move-out and throughout your residency.

​High-speed internet and trash service are both included in the rental price. Residents are responsible for electric, water and sewer. 

• ​600 + credit score
• ​2.5 times the proposed monthly rent

• ​A balance due to another rental agency
• Bankruptcy filed within the past year
• Eviction action within the past 3 years
• Criminal history (please contact the property for more clarification)

​Designed for those who want the freedom to move with ease, LUX Lease provides a simple agreement after a 60-day commitment. Whether you're seeking new adventures or pursuing opportunities, LUX Lease is your key to living without limitations.

• Month-To-Month Flexibility — Live where you want, for as long as you want.
• Just an additional $100/month — An affordable way to elevate your lifestyle.
• Move with a 7-day notice — Start with confidence, knowing your options are limitless.

​FLEX Payments are an alternative way for residents to split their monthly rent payments into two payments on the 1st and the 15th of the month. This flexibility helps our residents better align payments with their financial schedule, reducing the risk of late fees and offering more control over their monthly budget.

​Renters insurance provides coverage for damage or other incidents to the apartment home. TLC requires all residents to obtain renters insurance either through their community or through a third party if personal property coverage is needed. If obtained through a TLC community, it will be a liability policy only.

​Subletting is not allowed at any point during your lease, this includes Airbnb, VRBO, or any similar platform.

​Yes. Every home includes a private driveway. Select homes include a 2-car tandem garage. This provides convenient, dedicated parking for residents and guests—no shared lots or assigned spaces required.

​We offer on-call maintenance for emergencies outside office hours, please call (417) 851-0303.

Absolutely! Owen Silos is a pet-friendly community, and pets are more than welcome in our community.

We require a one-time pet fee of $300 per pet, due at move-in or when the pet joins you. There is no monthly pet rent, even for short-term or corporate stays.

​No. Owen Silos has no breed, size, or weight restrictions, making it easy to bring pets of all shapes and sizes.

​Residents may have up to three pets per apartment home, in accordance with TLC Properties’ pet policy.

Yes, coming soon! Planned pet-friendly amenities include an on-site dog park and walking trails, giving your furry friends a convenient place to play and stretch their legs. Residents will also enjoy convenient access to the Ozark Greenways trail for even more outdoor adventure. As always, we kindly ask that pet owners clean up after their pets to help keep the community clean and enjoyable for everyone.

​Yes. If you decide to bring a pet after move-in, simply notify the leasing office, complete the required pet documentation, and submit the one-time pet fee at that time.

​Absolutely. Pet policies are the same for all residents, regardless of lease length. Short-term and corporate residents enjoy the same pet-friendly accommodations as long-term residents.

Owen Silos is a part of the Springfield Public School system, Missouri’s largest school district. Students residing in our apartment community will attend these schools:

Wanda Gray Elementary School
2101 W Farm Rd 182, Springfield, MO 65810
(417) 523-4000

Cherokee Middle School
420 E Farm Rd 182, Springfield, MO 65810
(417) 523-7200

Kickapoo High School
3710 S Jefferson Ave, Springfield, MO 65807
(417) 523-8500

​Security services are coming soon to Owen Silos. Once in place, the community will feature scheduled patrols and after-hours support to enhance resident peace of mind. Additional details will be shared as these services are introduced.